Terms of Service

By using this website or engaging Goodville for any service, you confirm that you are at least 18 years of age, have the legal authority to enter into binding agreements, and accept these Terms in full. If you do not agree to these Terms, you must refrain from using our website and services.

We reserve the right to update or modify these Terms at any time. The date of the most recent revision is shown at the top of this page. Continued use of our website or services after any modifications constitutes your acceptance of the revised Terms.

Goodville provides the following categories of professional services to government bodies, private enterprises, and MSMEs:

• Government Procurement & Tender Advisory: Assistance with bid preparation, tender documentation, compliance review, and GeM portal onboarding.
• Supply Coordination: Facilitation and coordination of goods supply to government departments and private clients. Goodville acts as a supply coordinator and advisory partner — we are not a direct manufacturer of goods.
• Business Strategy & Management Consulting: Strategic advisory, market entry, operational improvement, and growth planning engagements.
• Financial Advisory: Project finance advisory, working capital structuring, and MSME financing guidance. Goodville does not provide regulated financial services and is not a registered NBFC or bank.
• Technology & Digital Solutions: Advisory and implementation support for e-governance systems, digital procurement platforms, and technology adoption.

The scope of each engagement is defined in a separate Statement of Work or engagement letter, which shall take precedence over these Terms in case of conflict.

Statement of Work (SOW): All service engagements are governed by a mutually signed SOW or engagement letter specifying the scope, deliverables, timeline, fees, and any special conditions. No service obligation arises from website enquiries alone.

Payment terms: Unless otherwise agreed in the SOW, invoices are due within 15 days of issue. Goodville reserves the right to pause or suspend service delivery on accounts overdue by more than 30 days. Late payments may attract interest at 18% per annum or the rate prescribed by applicable Indian law, whichever is higher.

Termination: Either party may terminate an engagement with 30 days' written notice, unless a different notice period is specified in the SOW. In the event of termination, the client shall pay for all services rendered up to the effective date of termination. Goodville may terminate immediately where a client has materially breached these Terms or any applicable law.

Client deliverables: Reports, documents, analysis, and other written deliverables produced specifically for a client engagement become the client's property upon full payment of all outstanding fees related to that engagement.

Goodville methodology: All underlying methodologies, frameworks, templates, tools, proprietary databases, and know-how developed or used by Goodville in the delivery of services remain the exclusive intellectual property of Goodville. Nothing in any engagement grants the client a licence to Goodville's methodology IP beyond the scope required to benefit from the delivered work.

Website content: All content on goodville.co.in — including text, graphics, logos, and design — is the property of Goodville and protected by applicable copyright laws. Reproduction without written permission is prohibited.

To the maximum extent permitted by applicable Indian law, Goodville shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of contracts, loss of data, or loss of goodwill — arising from or related to your use of our website or services, even if we have been advised of the possibility of such damages.

Our total cumulative liability for any claim arising from or related to a specific engagement shall not exceed the total fees paid by the client to Goodville in respect of that engagement during the 3 months preceding the event giving rise to the claim.

These limitations do not apply to liability arising from fraud, fraudulent misrepresentation, death, or personal injury caused by Goodville's gross negligence.

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of India. The courts of Raipur, Chhattisgarh shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or any engagement with Goodville, unless otherwise agreed in a signed SOW.

The parties shall first attempt to resolve any dispute through good-faith negotiation. If unresolved within 30 days, disputes may be referred to arbitration under the Arbitration and Conciliation Act 1996, with the seat of arbitration in Raipur.

For questions regarding these Terms or any legal matter relating to your engagement with Goodville, please contact: