Privacy Policy

Contact and enquiry data: When you submit a form on our website — including contact, consultation request, or newsletter sign-up forms — we collect personal information such as your name, email address, phone number, company name, and the content of your message.

Usage and analytics data: We automatically collect certain information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This data is collected in aggregate form and is not linked to individual identities unless you have also submitted a contact form.

Cookies: Our website uses cookies and similar tracking technologies. Please see our Cookie Policy for details on the types of cookies we use and how to manage them.

Business enquiry data: If you engage us for services, we may collect additional information such as GST registration numbers, company registration details, PAN numbers, and financial information necessary to fulfil our contractual obligations.

We use the information we collect for the following purposes:

• Responding to enquiries: To respond to your questions, consultation requests, or service enquiries promptly and accurately.
• Service delivery: To fulfil our contractual obligations when you engage Goodville for consulting, advisory, procurement assistance, or supply coordination services.
• Marketing communications: With your explicit consent, we may send you newsletters, updates on tender opportunities, regulatory changes, or Goodville service announcements. You may withdraw consent at any time by clicking “unsubscribe” or writing to us.
• Website improvement: To analyse usage patterns and improve the content, performance, and functionality of our website.
• Legal compliance: To comply with applicable Indian laws, including the Information Technology Act 2000, IT (Amendment) Act 2008, and any applicable data localisation or reporting requirements.

We do not sell your personal data. We do not rent, trade, or sell personally identifiable information to third parties for their marketing purposes.

We may share your data with carefully selected third-party service providers who assist us in operating our website and delivering services — such as cloud hosting providers, email delivery platforms, and CRM software. All such providers are bound by confidentiality agreements and data processing agreements, and are permitted to use your data solely for the purpose of providing services to Goodville.

We may disclose your information where required to do so by law, court order, or governmental authority in India, or where we believe disclosure is necessary to protect the rights, property, or safety of Goodville, our clients, or others.

We implement appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• TLS encryption for all data transmitted between your browser and our servers.
• Secure, access-controlled servers hosted in India or with adequate data protection standards.
• Role-based access controls ensuring only authorised Goodville personnel can access personal data.
• Regular security assessments and software updates.

Despite these measures, no transmission over the internet or electronic storage method is completely secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords and report any suspected vulnerabilities to us immediately.

Subject to applicable Indian law (including the IT Act 2000 and the Digital Personal Data Protection Act 2023), you have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Request that inaccurate or incomplete personal data be corrected.
• Right to erasure: Request deletion of your personal data where we have no legitimate legal basis for retaining it.
• Right to object: Object to processing of your personal data for direct marketing purposes, at any time and without charge.
• Right to withdraw consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please write to privacy@goodville.co.in. We will respond within 30 days.

We use cookies and similar tracking technologies to enhance your experience on our website. For a detailed breakdown of the cookies we use, their purposes, and how to manage your preferences, please visit our Cookie Policy.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of parts of our website.

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Privacy Officer:

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.